Union Minister of Chemicals and Fertilizers launches Pharma Jan Samadhan Scheme to adress consumers' grievances

Ananth Kumar , the Union Minister of Chemicals and Fertilizers has launched 'Pharma Jan Samadhan' scheme on March 12, 2015.

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Union Minister of Chemicals and Fertilizers launches Pharma Jan Samadhan Scheme to adress consumers' grievances

Ananth Kumar, Union Minister of Chemicals and Fertilizers launched Pharma Jan Samadhan Scheme on March 12, 2015.

State Minister for Chemicals and Fertilizers Hansraj Gangaram Ahir and the Secretary, Department of Pharmaceuticals Dr. V.K. Subburaj were also present during the event.

About Pharma Jan Samadhan Scheme:

  • Pharma Jan Samadhan Scheme is a web enabled system
  • The scheme has been launched to address the grievances of consumers (related to the prices of drugs and the availability of medicines)
  • The scheme has been created by the National Pharmaceutical Pricing Authority (NPPA)
  • It aims to provide an online facility to the consumers to redress their complaints related to over-pricing of medicines, non-availability of medicines, refusal for sale of any medicine, etc
  • Initiate action on any complaint would be taken by NPPA within 48 hours of its receipt
  • As per the Union Minister of Chemicals and Fertilizers, this initiative would create awareness among the people
  • It would also act as a prevention against black-marketing, artificial medicines and practices like over pricing the drugs
  • However, the pharma industry stands on three pillars quality, availability and affordability and this scheme is a step towards this direction.

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